Last updated: January 31, 2019
We collect some information which is not attributable to an identifiable individual. For example, when you visit www.offworldindustries.com (the “Website”), our web server automatically recognizes only your computer’s domain name, but not your email address or any other information that identifies you personally. This renders your visit virtually anonymous, unless you volunteer your personal information in connection with your visit.
We may also collect anonymous aggregate information on what pages you access or visit. The aggregate information we collect is used for many different purposes in order to serve you better. Among these purposes are to improve the content of the Website, to provide services such as technical support, and to customize the content and/or layout of the Website for each individual visitor.
From time to time we may also ask you to provide your personal information, including when you visit the Website, submit an inquiry to us, place an order for our products or services, inquire about employment opportunities, or engage with us for promotional purposes. For example, we may collect your name, contact information, government-issued identification numbers, and payment information. Our collection of personal information is limited to that which is reasonable under the circumstances, and we only collect your personal information with your consent.
We use personal information for the purposes stated or implied at the time of collection, including for the following purposes:
We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation into illegal behavior.
Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by Offworld Industries, Ltd. and you can contact us at [email protected]. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message.
Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry.
We will not disclose your personal information to any external organization without your consent unless we are required or permitted to do so by law, including in the event of a corporate amalgamation, reorganization, change of control or sale.
Your personal information may be stored, processed or otherwise used by us, our affiliates or our service providers, both inside and outside of Canada. As a result, that country’s courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country’s laws. Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards and to allow us to audit them for compliance.
We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
We may use “cookie” technology to obtain non-personal information from visitors to the Website, including the use of Google Analytics. Cookies are pieces of information stored on a user’s computer by a website so preferences are remembered on future requests. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Cookies allow us to customize your user interface to speed up the navigation process and to make the Website experience more efficient. They also allow us to analyze how visitors engage with the Website. If your browser is configured to reject cookies, you will not be able to use the features of the Website. When you log in, a cookie can tell us whether you’ve visited us before or are a new visitor. We do use the cookie to help us identify Website features in which you have the greatest interest, so that we can provide you with more of what you want.
We will strive to keep all personal information in our files complete, up-to-date and accurate. You or a person authorized on your behalf has the right to request to see and obtain a copy of your personal information and to request changes or corrections to inaccurate or incomplete information. If you have any questions or concerns with respect to your personal information or our information practices, you may contact our Privacy Officer at: